Starflower Cleaning LLC (“we,” “us”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information we collect

Contact details you provide, such as your name, email address and phone number.
Booking details, such as your property address, home size, number of bedrooms and bathrooms, the services you request, your preferred date and time, and any notes or special requests (including entry instructions).
Messages you send us through the contact form or by email.
Basic technical information our hosting provider records automatically, such as your browser type and IP address, to keep the site secure and working.

We do not collect payment card information on this website.

How we use your information

To review, schedule, confirm and manage your cleaning appointments.
To send booking confirmations, reminders and updates about your appointment.
To respond to your questions and requests.
To keep records of our services for our business.

We do not sell your personal information, and we do not use it for third-party advertising.

Service providers

We use a small number of trusted providers to run this website and our scheduling: website hosting, a secure database, an email delivery service, and Google Workspace (including Google Calendar) for scheduling and email. These providers process information only on our behalf to provide their services.

How we protect your information

Information is sent over encrypted connections (HTTPS), stored with reputable providers, and accessible only through a secure, login-protected dashboard used by our business.

How long we keep it

We keep booking and client records for as long as needed to provide our services and meet our business and legal obligations. You can ask us to delete your information at any time, unless we're required to keep it.

Your choices

You can ask to see, correct or delete the personal information we hold about you by contacting us at Booking@StarflowerCleaning.com or (702) 553-7549.

Changes to this policy

If we update this policy, we'll post the new version on this page with a new “last updated” date.

Privacy Policy